Privacy policy

Last updated on April 17, 2025

This privacy policy is split into 2 sections:

Short Summary

  • What data DataUnlocker stores

    DataUnlocker collects minimally required Personal Data to provide its services: customer's email address, and, if provided by a customer, their Telegram messenger handle, solely for the purpose of communicating with customers and notifying them regarding their service usage.

    DataUnlocker additionally uses Google Analytics on its websites (on dataunlocker.com domain) to analyze general behavioral patterns of our customers and to improve our service.

    Payments on DataUnlocker are handled completely by Monobank, which is a PCI DSS-compliant payment provider. DataUnlocker does not store any card details on its side, except a card token to execute recurring transactions, card expiration date and a masked card number. By deleting your card from DataUnlocker, its details (including the card token) are deleted from DataUnlocker's database.

    DataUnlocker stores historical per-customer data related to the service usage, like the history of payments or technical proxy metadata (traffic volume, destination services being proxied to, number of requests, etc) for particular customer websites. This data is stored for the purpose of being analyzed by customers themselves, and to some extent by DataUnlocker in the aggregated, anonymized form to continue providing and developing its services. DataUnlocker allows users to delete their data (properties) at any time.

    DataUnlocker does not inspect, analyze, or store the content of proxied data (HTTP requests payload, headers) which passes through its proxy servers. DataUnlocker only tracks technical metadata: traffic volume and destination services being proxied to. The only exception is when HTTP requests to configured third-party services return errors, which are stored for you for debugging purposes and are accessible only to you.

  • Where DataUnlocker's data reside

    DataUnlocker stores its data in encrypted, cloud-based storage. This data is currently geographically stored in Netherlands (EU region).

    Using DataUnlocker user interface generates some usage data which is stored within our third-party providers: Google Analytics (UI usage) and Monobank (payment webpage usage). You can find their respective privacy policies on their websites to understand where they store this usage data.

    For any questions you may have, contact support@dataunlocker.com.

Full privacy policy

  • 1. GENERAL INFORMATION

    This privacy policy governs your visit and usage of the following websites:

    By accessing and using the websites above, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it at any given point in time, you have to stop using DataUnlocker.

  • 2. DEFINITIONS

    DataUnlocker Service (DataUnlocker, we): a proxy service operated by DataUnlocker, intended to proxy a portion of network requests when being used on customer websites.

    You (Customer): a physical person, legal entity or both which represent a point of providing DataUnlocker Service and a point of contact between DataUnlocker and websites which use DataUnlocker Service.

    Property: a configuration entity for your website you create on DataUnlocker. This typically references a configuration of your website or web application on DataUnlocker which is using DataUnlocker Service.

    Personal Data: any personally identified or identifiable data in regards to an individual ("Data Subject"). This includes information you provide or generate when you browse or use either dataunlocker.com and all its subdomains. An example of personal data is user's email address.

    Service Data: the data collected as a result of using DataUnlocker service by your website or web application. This data is displayed in DataUnlocker's user interface for each Property individually and is also used for billing purposes. For example, it includes the number of proxied requests per unit of time and per third-party service.

    Proxied Data: the content of HTTP requests (payloads and headers) which passes through DataUnlocker proxy service to third-party servers like Google Analytics servers. Typically, this is the payload of HTTP requests issued by third-party libraries like Google Analytics, gtag.js, Google Tag Manager etc, which is forwarded to DataUnlocker servers via the DataUnlocker's script and later proxied to the original destination. DataUnlocker does not inspect, analyze, store, or log this data. DataUnlocker only tracks technical metadata: traffic volume and destination services being proxied to.

    Third-Party Service: other companies, business or legal entities such as Google Analytics or Monobank.

  • 3. DATA PROXIED THROUGH DATAUNLOCKER

    What DataUnlocker Does NOT Analyze: DataUnlocker does not inspect, store, or analyze the content of HTTP requests (including payloads and headers) that pass through our proxy servers under normal operation. We prioritize your privacy and treat proxied data as transient — used only to fulfill the technical function of relaying requests.

    What Technical Metadata DataUnlocker Collects: DataUnlocker only collects technical metadata necessary for service operation: traffic volume, destination services being proxied to, number of requests, error rates, and data transfer volumes. This metadata is used strictly for billing, usage reporting, and visualization on your dashboard. These metrics do not include any identifiable or sensitive payload data and are not shared with third parties.

    Exception - Error Debugging: The only exception is when a proxied request to a configured third-party resource results in an error response (e.g. HTTP 4xx or 5xx). In such cases, the full request and response data may be temporarily stored solely for debugging purposes, and is accessible only to you, the customer, through your dashboard. This is designed to help you troubleshoot issues with your integration.

  • 4. DATA COLLECTED BY DATAUNLOCKER

    For various purposes like improving our services and optimizing it DataUnlocker may collect and use the following Personal and Service Data on its domains (subdomains of dataunlocker.com). DataUnlocker values the privacy of our customers, and it collects only minimally required data for operating its services and providing smooth user experience.

    This section specifies what data DataUnlocker collects.

    If you are accepting these Terms and using DataUnlocker Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words "you" and "your" as used in these Terms shall refer to such entity.

    • 4.1. Data you provide to us

      DataUnlocker collects the following Personal Data:

      • Your email address

      Some additional Personal Data may be collected in the process of communicating with support@dataunlocker.com, if voluntarily provided by you.

      Additionally, DataUnlocker may collect parts of email communication written by yourself and sent to support@dataunlocker.com or other text data which can considered as a feedback regarding DataUnlocker Service, or which was generated as a result of using DataUnlocker. For instance, this can be the data entered to a feedback form located at admin.dataunlocker.com/feedback.

    • 4.2. Automatically collected usage data

      DataUnlocker uses (a) cookies and (b) local storage to identify client sessions and allow you to log in, configure and operate DataUnlocker Service.

      By using and browsing DataUnlocker, you consent to cookies being used according to our privacy policy. If you don't wish to allow cookies, you can opt out from using them. Keep in mind, however, if you opt out of cookies, DataUnlocker may not deliver the desired service for you.

      DataUnlocker uses Third-Party Service Google Analytics to measure your use of DataUnlocker website and DataUnlocker's admin console so that DataUnlocker can make further improvements in terms of improving DataUnlocker Service. The data provided to this third party does not include Personal Data, neither the Service Data generated by DataUnlocker Service. The typical data collected is (c) website page visits, (d) link clicks and (e) other interactions with DataUnlocker. If you do not want to share the usage data with Google Analytics, please, opt out from using DataUnlocker.

    • 4.3. Other data which is being collected

      DataUnlocker uses Third-Party Service Monobank to accept, process and manage all billing-related activities on DataUnlocker: card payments, automatic purchases, etc. DataUnlocker will redirect you to their website for completing the payment. Monobank may additionally collect Personal Data and usage data according to their privacy policies and terms of use, but only in the limited scope of their own website (when the user is being redirected to the payment page). Monobank only shares the following Personal Data with DataUnlocker: (a) masked credit card number, (b) credit card's expiration data, (c) credit card's issuer (for instance, MasterCard) and (d) other metadata about the transaction. Monobank also provides DataUnlocker with (i) unique credit card token.

  • 5. USAGE OF COLLECTED DATA

    For various purposes like improving our services and optimizing it DataUnlocker may process Personal Data, and use aggregated Service Data. DataUnlocker values the privacy of our customers, and it accesses this data only for the purpose of providing DataUnlocker Service and improving it in future.

    This section specifies what data DataUnlocker uses and how.

    • 5.1. Communication with you

      The primary goal of collecting Personal Data is to be able to contact you. DataUnlocker may reach out to its customers via email from support@dataunlocker.com email address. Additionally, if you provide us with Telegram messenger handle, DataUnlocker may reach out to you via this messenger.

      DataUnlocker may send automatic notification emails and messages in concern to your Properties. DataUnlocker may occasionally send you some informational emails regarding DataUnlocker Service in general.

    • 5.2. Providing a service

      Your Personal Data such as email address is used in the system to (a) uniquely identify customers and allow them to share access to their Properties with other DataUnlocker customers.

      DataUnlocker uses your saved credit card data (a unique credit card token) to (b) charge your card for using DataUnlocker Service, according to agreed pricing. If you don't want your credit card token to be saved by DataUnlocker, you can stop using DataUnlocker's automatic purchases feature by deleting your saved card in DataUnlocker.

      DataUnlocker uses technical metadata (traffic volume, destination services, number of requests) in aggregated, anonymized form to (c) analyze the service usage and ultimately (d) fix problems related to DataUnlocker Service and (e) develop new features and ship any other improvements which may benefit you and other DataUnlocker's customers. This metadata does not include any content of proxied data.

    • 5.3. Marketing purposes

      DataUnlocker may use only non-identifiable, aggregated technical metadata for self-promotion purposes, such as advertising itself on its own website dataunlocker.com or other internet resources. For this purpose, DataUnlocker will never: (a) share your Personal Data or (b) share your Service Data that can be in any way identified as your data or the data belonging to one of your Properties. In other words, DataUnlocker may share only anonymized technical metadata, such as (c) a total number of customers registered on DataUnlocker, (d) a total traffic volume proxied by DataUnlocker Service, etc. This does not include any content of proxied data.

  • 6. PERSONAL DATA SHARING

    DataUnlocker values privacy of their users and never shares your Personal Data with other Third-Party Services, except of:

    • DataUnlocker shares your email address with Monobank, for the purpose of sending email notifications regarding the incomplete payment or getting the receipt. You can opt out from sharing your email address with Monobank by not entering your email address on the purchase or card authorization screen.

    Other Third-Party Services such as Google Analytics cannot access your Personal Data.

    DataUnlocker may share your Personal Data internally, for operational or investigation purposes, within its legal entity, which never means sharing it outside of the company (DataUnlocker).

  • 7. DATA RESIDENCY

    Your Service Data and Personal Data you provided to DataUnlocker is stored in Netherlands. Note that data protection laws in Netherlands (EU standard) may differ from those in your jurisdiction. DataUnlocker takes all appropriate and reasonably necessary steps to ensure the security of storing your Personal Data, Service Data and any other data you may generate by using DataUnlocker.

    DataUnlocker uses Third-Party Service (cloud provider) DigitalOcean to run its proxy service and websites. Neither your Personal Data nor Service Data is shared with this service, but it is stored using DigitalOcean's provided services.

    DataUnlocker is operated by Mykyta Savchenko, a registered Private Entrepreneur in Ukraine. Your Personal or Service Data may also be accessed or processed under Ukrainian jurisdiction, according to this Privacy Policy.

  • 8. DATA SECURITY

    Personal and Service Data is always processed by DataUnlocker in a manner that best ensures its security and prevents it from leaking. DataUnlocker uses end-to-end encrypted networking protocols as well as secure isolated storage, which prevents any third-parties providing network transporting capabilities from accessing this data.

    DataUnlocker makes every effort to have reasonable security procedures in place to protect the data loss, misuse or alteration of information which is under our control. If you have any questions about the security of DataUnlocker Service, please reach out to support@dataunlocker.com.

  • 9. DATA RETENTION

    DataUnlocker will retain your Personal or Service Data for as long as it is necessary to keep it for the purposes of operating DataUnlocker Service. You may always delete your Personal or Service Data from DataUnlocker yourself, thus shortening the data retention period or completely deleting your data.

  • 10. DATA AND INFORMATION DISCLOSURE

    DataUnlocker might be obliged to to disclose your Personal Data and other information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. DataUnlocker will never disclose any personal data or related information with others unless legally required or explicitly permitted by a customer in the written (typed) form.

  • 11. GDPR COMPLIANCE

    DataUnlocker complies with GDPR regarding the collection, use, and retention of personal information of DataUnlocker customers. You may also delete your projects, domains or the user from DataUnlocker at any time.

  • 12. ACCESS TO YOUR PERSONAL DATA

    All your personal data is always accessible via admin.dataunlocker.com user interface, when you log in with your email address. Additionally, you may contact support@dataunlocker.com for any data-related questions or concerns.

  • 13. CHANGES TO THIS PRIVACY POLICY

    DataUnlocker may update its Privacy Policy from time to time. DataUnlocker will notify you of any changes by posting the new Privacy Policy on this page, or additionally using our Telegram announcements channel.

    DataUnlocker will update the effective date at the top of this Privacy Policy, once the policy is updated. You are advised to review this Privacy Policy periodically. Changes to this Privacy Policy are effective, once posted on this page.

    In case of significant changes that will affect your rights, DataUnlocker will send you a notification via email or to our Telegram announcements channel. You are responsible for ensuring DataUnlocker has your up-to-date active and healthy email address.

    Continued use of DataUnlocker or DataUnlocker Service indicates your acceptance of all changes.

  • 14. CONTACTS

    If you have any questions or comments about this Privacy Policy or your Personal Data, please contact DataUnlocker representative via email support@dataunlocker.com.